From the first phone call to arrange an appointment, I have been blown away by the quality and care from every visit and communication. The facilities are advanced and focused on kids. Dr Marcel explains everything and is open and friendly. My daughter is 12 and this whole experience is so much better than we could have imagined. They even checked out my Son's teeth and without prompt set him up is his own club so he can have encouragement to clean his teeth. He wears his Marcel Orthodontics t-shirt with pride and is disappointed when his sister's appointment is while he is in day care! Looking forward to the next two years visiting the office and seeing the staff (not just for the pastries and coffee!)